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VOIP DTMF levels

Discussion in 'General' started by Kevin Fox, Aug 16, 2013.

  1. Kevin Fox

    Kevin Fox New Member

    trueCall Model:
    trueCall Classic
    Country:
    New Zealand
    I have a trueCall unit attached to a Linksys SPA3102 VoIP adapter and it doesn't respond to incoming DTMF from the VoIP line. Can you tell me what level DTMF the trueCall needs to recognise incoming key presses?
    It works OK with the POTS line so I think it's a configuration problem with the VoIP Line.
     
  2. Top Cat

    Top Cat Administrator Forum Volunteer

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    I'm sorry, we don't have that kind of detailed specification. Please contact trueCall support directly.
     
  3. Kevin Fox

    Kevin Fox New Member

    trueCall Model:
    trueCall Classic
    Country:
    New Zealand
    Ok have emailed support.
    Thanks for the reply
     

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