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Using trueCall Call Blocker with an Orchid Dialler

Discussion in 'General' started by davidm53, Jun 2, 2019.

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  1. davidm53

    davidm53 New Member

    trueCall Model:
    trueCall Call Blocker + Recorder
    Country:
    UK
    Hi,

    I've just installed my new trueCall box.

    I already have an Orchid Dialler for routing outgoing calls and I connected the trueCall box between that and my phone base unit. The trueCall failed to connect on it's initial Weblinks even though my Orchid box is programmed to pass all 02 prefix calls straight through at weekends. I tried a few times, still failed.

    I've temporarily removed the Orchid box, and the trueCall now seems to be working ok.
    Since the Orchid box only passes incoming calls straight through I wonder if connecting the trueCall on the line side of the Orchid box might allow it to work.

    Any thoughts? Has anyone else got these two boxes to work nicely together? I hope I don't have to mess with the programming of my Orchid box, it's many years since I set it up, then just left it (even through GMT time changes). The old laptop I used for programming it has long gone, although I've found a copy of the Excel spreadsheet/programmer in my archives.
     
  2. Top Cat

    Top Cat Administrator Forum Volunteer

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    My advice is to try putting the trueCall upstream of your Orchid (whatever that is). I have a VoIP bridge downstream of my trueCall - unwanted calls don't get past the trueCall, wanted calls ring me wherever I am, and outgoing calls don't get interfered with anyway.
     

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