trueCall News Ticker

trueCall featured on Channel 4 Dispatches
trueCall was featured on Channel 4 Dispatches. The programme sent an undercover report into a call centre.

 

Weblink service - Planned maintenance today
We are carrying out the second phase of our database maintenance today. The Weblink service will not be available between 6am and 6pm. We apologise for the inconvenience.

 

Very important Government consultation
We have been campaigning for the last 10 years to make it illegal for telemarketers to withhold their Caller-ID. We have finally persuaded the Government, and they have launched a public consultation. If they get sufficient support for this proposal then it could be brought into law as early as the Spring this year. There will be voices that oppose this, so we are encouraging all trueCall users to let the Government know what they think.

The two consultation questions are:
1. Do you agree that the Government should amend PECR to make it a requirement for direct marketing callers to provide Caller-ID?
2. Are there any other costs or benefits that may be associated with this proposal that you think the Government should consider before taking a final decision?

The consultation document is here, and trueCall's response is here. Please send your response to bilal.toure@culture.gov.uk by 23 February 2016, remember to mention trueCall, and copy us in on your response (consult@trueCall.co.uk). Last time there was a consultation on raising the fines for nuisance calling half the responses came from trueCall customers!

 

trueCall wins Queen's Award for Enterprise!
We are delighted to announce that trueCall has just been awarded a Queen's Award for Enterprise. Our award was for Innovation, recognising our world beating technology, the impact it has made on many peoples' lives, and our commercial success.

Queen's Awards are considered to be the UK's highest accolade for business success. They are awarded annually by HM The Queen on the Prime Minister's recommendation, and are only given for the highest levels of excellence, and outstanding business achievement. Our award for Innovation is particularly pleasing as this is the most hotly contested category with only around 20 awards granted every year.

The Queen has invited trueCall's directors to a reception at Buckingham Palace in July. More information

 

Christmas teaser from trueCall: