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trueCall News Ticker

Discussion in 'Welcome & Introductions' started by Top Cat, Sep 8, 2013.

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  1. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    Do you have a telephone scam story?
    Scam Awareness Month is coming up in May, and the media are starting to contact us about telephone scams and scam attempts. If you have a story that you are willing to share with a journalist - either a scam that you experienced, or one that affected an older relative - please let us know (info@trueCall.co.uk).
     
  2. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    Have you seen the trueCall Community web site - www.truecallcommunity.co.uk?
    The trueCall community website is available to all trueCall users. Lots of people are swapping hints and tips and hanging out with other trueCall users... and you can now swap Zap lists with other people in .Zap files!
     
  3. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    Heartbleed Vulnerability
    There has been a lot of information in the press about the Heartbleed vulnerability that has been found in OpenSSL software. trueCall's servers run on Windows and IIS that do not use the OpenSSL software, so we are not affected by the Heartbleed vulnerability. See Microsoft's announcement.
     
  4. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    Got nothing planned on Friday night?
    ... then tune into BBC4 at 7:30 for the finals of the BBC's first Young Jazz Musician of the Year contest. Cheer on Finalist Tom Smith, who is the son of Steve Smith, trueCall's inventor. Steve is bursting with pride - Tom is a fantastic musician and an exciting night is guaranteed for all!

    Steve says he hopes the forum members will forgive the self-indulgence - TC
     
  5. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    Extended warranty for your trueCall unit
    We are pleased to announce that we have introduced an extended warranty for trueCall users. This starts at £10 for one year through to £35 for five years. For terms and conditions and to register go to 'My Account'.
     
  6. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    Charter for Dementia Friendly Technology
    trueCall has been involved in the development of a Charter for Dementia Friendly Technology with the Alzheimers Society as part of the Prime Minister's challenge on dementia. The charter gives people with dementia and their carers information on how to access technology. You can find more information here.
     
  7. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    New version of trueCall launched!
    A new version of trueCall has been launched - trueCall Vi. This has been designed specially to meet the needs of our visually impaired customers. More information
     
  8. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    trueCall featured in Daily Mail article
    trueCall's ability to protect older and vulnerable consumers from scams was mentioned in an article in the Daily Mail - read it here.
     
  9. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    BT launches phone that incorporates trueCall technology
    Today BT formally launched their new flagship phone - the BT8500. This is the first phone to incorporate trueCall technology. The BT8500 offers four call handling options - 'Allow', 'Block with Zap message', 'Whisper+' and 'Send to answering machine'. While the trueCall Call Blocker, trueCall Care, and trueCall Vi units offer many additional features, the BT8500 will reach a wider market and will help tens of thousands of people control the calls they are receiving.
     
  10. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    Award winning project!
    Angus, East Dunbartonshire and East Renfrewshire Councils received an award from the Association for Public Service Excellence for the project they carried out last year with trueCall. The project identified that over 40% of phone calls received by older and vulnerable consumers were unwanted, and that with appropriate call blocking technology (trueCall) 98% of these could be blocked.
     
  11. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    Security Alert - Shellshock
    You may have read in the press about the new Shellshock vulnerability. trueCall's servers run on a Windows platform so are not affected.
     
  12. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    STV in Scotland are doing a programme about scams
    Have you ever been conned out of money? Have you ever been a victim of fraud? Have you ever experienced financial abuse? STV would like to hear your story for a new television series. You can contact them at yourstories@stv.tv / 0141 300 3328
     
  13. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    Make your voice heard!
    The Information Commissioner has launched a consultation about changing its rules for nuisance callers. We have prepared a briefing paper outlining the issues. If you feel strongly about this please take a few minutes to respond to the consultation - you really can make a difference.

    In 2010 the Government consulted on increasing the maximum fine for making silent calls from £50,000 to £2 million. They got 117 responses to their consultation from members of the public, and we know that over half of those came from trueCall customers. We were successful in getting the maximum fine increased to £2m.
     
  14. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    Media Interest
    There seems to be a new media interest in nuisance calls. We have had a number of TV journalists contacting us asking to speak to anyone who has received a large number of nuisance calls and would be happy to be interviewed about their experiences - especially if they have received scam calls. Please do contact us (info@trueCall.co.uk) if you would like to be involved.

    The One Show
    Did you see trueCall on the One Show? There was an excellent piece on the project that Derbyshire Council carried out with trueCall. The programme is on iPlayer here. The clip starts 5 mins 30 seconds into the programme.
     
  15. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    Victim Support Emergency Care Packs
    Victim Support is a charity that trueCall has always been proud to support. They are kicking off a campaign to provide care packs this Christmas giving emergency supplies to victims of domestic abuse who have to flee their homes in a hurry. The care kits include things like basic toiletry items and food vouchers. If you would like to make a donation please go to http://bit.ly/1yMxhzy.
     
  16. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    See trueCall in the Sunday Times today (14-12-14)
    Thanks to trueCall users Annie Appleyard and Les Clarke for their contribution to the article that also talked about the work we are doing with local authorities in Scotland.
     
  17. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    'The voice of trueCall' featured on Eastenders
    Maggie Daniels - whose voice you hear on your trueCall machine - is featured on Eastenders as the Registrar at Ronnie and Charlie's wedding. Maggie was also featured in one of Tesco's Xmas adverts this year (sitting at the end of the sofa!).

    trueCall on News At Ten
    Steve Smith, inventor of trueCall and Director of trueCall Ltd was on News At Ten talking about nuisance calls. See the interview here (blink and you'll miss it).

    Launch of trueCall38!
    None of us want to give out our phone number unless absolutely necessary, but sometimes you can't fill in an online form without it. trueCall's new free service - trueCall38 - solves this. When you are asked for your number just enter the trueCall38 number instead - 0333 8888 8888 (three threes, eight eights). Anyone calling this number is told that you don't want to be contacted by phone, and asks them to contact you by another method. See more information at the trueCall38 web site www.trueCall38.co.uk.
     
  18. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    New control panel design
    Welcome to trueCall's new-look internet control pane - a cleaner and more modern design that retains all the features you love. If your screen doesn't seem to be displaying properly then just press the F5 key to refresh the screen - this should sort it out.
     
  19. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    See trueCall on BBC1!
    trueCall will be featured in BBC's 'Rip Off Britain' on BBC 1 at 9:15am on Tuesday 22nd September. Steve Smith was filmed installing a trueCall Secure unit to protect a vulnerable lady - he was just about to plug it in when the phone rang - it was the Microsoft scam! We hope that this makes it into the programme.

    Scam phone call recorded
    The BBC played a recording on the news of a scammer who tricked 65-year-old Nargess Sadjady out of £12,000. Mrs Sadjady was mistrustful of the caller and extremely cautious, but the scam was so sophisticated that they convinced her that they were the bank. Remember that you can record calls on your trueCall unit if you have one of our call recorder memory cards.

    Company selling call blockers fined £50,000
    Point One Marketing have been fined £50,000 by the Information Commissioner for cold calling people and trying to sell them nuisance call blockers. There have been increasing numbers of complaints about companies who do this. It goes without saying that trueCall never has and never will sell its product via telemarketing, and we won't supply any wholesalers who do.

    Information Commissioner looks at charities
    The Information Commissioner is taking a close look at the practices of charity call centres. This follows the case of Olive Cooke, the 92 year old poppy seller who committed suicide following a series of phone calls from charities asking for money.
     
  20. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    trueCall featured on 'Secrets of the Scammers'
    trueCall was featured in the new Channel 5 series 'Secrets of the Scammers'. This is a really interesting new programme that is looking at the techniques that scammers are using.
     
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