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Second Hand Unit - Can't Register ICP

Discussion in 'Internet Control Panel (ICP)' started by mrsnutz, Jan 23, 2016.

  1. mrsnutz

    mrsnutz New Member

    trueCall Model:
    trueCall Call Blocker
    Country:
    UK
    I bought a second hand trueCall Call Blocker and really want to use the ICP but when I enter the serial number its says its already registered. The seller never told me about this so does anyone know how I can set up ICP or any advice of what I can do. Thanks.
     
  2. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    Obviously if a previous owner has registered for the ICP, only they will be able to log into it. The existing account will have to be deleted, and you will have to take out a new subscription.

    Contact trueCall's support line - explain it to them, I'm sure they will sort it out.
     
  3. mrsnutz

    mrsnutz New Member

    trueCall Model:
    trueCall Call Blocker
    Country:
    UK
    Thanks I have now done that.
     
  4. mrsnutz

    mrsnutz New Member

    trueCall Model:
    trueCall Call Blocker
    Country:
    UK
    Hi Top cat, I am sorry to trouble you again but you seem to give me good advice and im not sure how to post my questions on this community yet. I am thinking about purchasing the Call recorder card but before I do im a little confused as if I only want to record the odd call can I start the recording from my phone handset and how or do I have to use the trueCall machine ? Thanks.
     
  5. Top Cat

    Top Cat Administrator Staff Member

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    You either set it to record everything, or you press the button on the trueCall unit during the call to record that particular call (it buffers the call so it saves from the start of the call).

    You just have.
     

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