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International Caller Id

Discussion in 'General' started by Mike, Apr 4, 2013.

  1. Mike

    Mike New Member

    trueCall Model:
    trueCall Care
    It is a real shame that international calls don't display their number.

    I have someone in the Republic of Ireland that I want to add to my trusted caller list but of course I am unable to as they just show up as "International"

    Is there any chance this will change in the future I wonder?
     
  2. Top Cat

    Top Cat Administrator Forum Volunteer

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    Does the number show up on a normal CLI display, or is it just trueCall unable to cope with it?
     
  3. Mike

    Mike New Member

    trueCall Model:
    trueCall Care
    No it's not a trueCall specific problem. It says International on all phones.
     
  4. Top Cat

    Top Cat Administrator Forum Volunteer

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    I have a call from 008453000000 in my logs, registered as International, so I guess there is some functionality if the various telecoms authorities can agree on standards.
     
  5. Mike

    Mike New Member

    trueCall Model:
    trueCall Care
    Do you know if trueCall can be set to accept all International calls (without having to enter a pass code) while still operating a normal Trusted Caller type profile for UK calls. I think I know the answer :cry:
    Great collection of smilies by the way
     
  6. diabolo

    diabolo Maintainer Forum Volunteer

    trueCall Model:
    trueCall Call Blocker + Recorder
    Country:
    England
    It all depends on the originating telephone company, call routing and whether they can present the data to the UK provider using the right set of signals. Most of the time you won't get caller ID for international calls and there just isn't anything that trueCall can do about it.

    You certainly can with the Call Blocker unit I have using Customised call handling.
     
  7. Mike

    Mike New Member

    trueCall Model:
    trueCall Care
    Oh that's interesting. Think I should have bought a Call Blocker not a Care.
     
  8. diabolo

    diabolo Maintainer Forum Volunteer

    trueCall Model:
    trueCall Call Blocker + Recorder
    Country:
    England
    I'm not entirely sure of the differences between the units. I'll see if I can find out some more details.
     
  9. Top Cat

    Top Cat Administrator Forum Volunteer

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    The various manuals are linked HERE (click).

    It may be possible to reprogram the unit to a different spec. Contact trueCall support if you wish to do this.
    I don't remember having finished them off... will have another look.
     
  10. Mike

    Mike New Member

    trueCall Model:
    trueCall Care
    I contacted support and they have set it up for me on my Care. :clap:
     
  11. Top Cat

    Top Cat Administrator Forum Volunteer

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    Good news. Excellent.
     

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