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Classic failed. Replace or move on to Asterisk?

Discussion in 'trueCall Call Blocker' started by kyber, Jul 12, 2013.

  1. diabolo

    diabolo Maintainer Forum Volunteer

    trueCall Model:
    trueCall Call Blocker + Recorder
    Country:
    England
    That's superb. I've never read a bad word about trueCall support but the two cases in this thread show they go well above and beyond expectations!

    The only time I've dealt with them was when my unit started saying something about the recording card being invalid, over and over again (not popular with the missus since my unit is tucked behind the sofa out of the way so she couldn't stop it). Turning it off and reseating the card fixed it but I mentioned it to trueCall and they swapped the card for me just in case.
     
  2. Top Cat

    Top Cat Administrator Forum Volunteer

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    Very laudable, but one wonders whether replacing failed units even outside warranty is a sustainable policy. In these cases it may be useful for post-mortem examination.
     

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