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BT Phone not ringing

Discussion in 'General' started by Paul, Jun 11, 2013.

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  1. Paul

    Paul New Member

    trueCall Model:
    trueCall Call Blocker
    As said above, my mum has had true call for a few years and has just changed phones for a newer version but the handset doesn't ring now, ie there is no sound, but the display shows the callers number, if the true call is not used in the set up then you can hear the phone ringing.
    Any help would be appreciated
     
  2. diabolo

    diabolo Maintainer Forum Volunteer

    trueCall Model:
    trueCall Call Blocker + Recorder
    Country:
    England
    I'm afraid nothing comes to mind. I think this is an occasion when you should contact trueCall customer services directly on
    0800 0 336 339.
     
  3. Top Cat

    Top Cat Administrator Forum Volunteer

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    Could the phone's ringer be muted? If it is a corded phone there is usually some kind of ringer setting, if it is DECT (cordless) there is a setting for the base station ringer and the handset ringer.
     
  4. Top Cat

    Top Cat Administrator Forum Volunteer

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    I have word from above:

     
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